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Can't make a payment?

 

The City of Camas has implemented online utility billing. With this new system, payments show on your account instantly, so no more worrying that your payment will arrive late.

This service is absolutely free to the customer, and offers the following features:

• Access your utility account and pay anytime, day or night
• Sign up to receive copies of utility bills via e-mail
• View current and past utility bills online
• Monitor water usage with an easy-to-use graphing tool

If you would like to sign up for this service, please be sure to have a utility statement nearby so you can provide the necessary account information, then click the image above. If you have questions, please contact the Finance Department at (360) 834-2462.

Payment Options
We are glad to offer several payment options. You may elect to mail your payment by using the payment envelopes provided in your billing statements. An outside drop box is located at the Camas Municipal Center, 616 NE Fourth Avenue for all non-cash payments, while cash payments can be made at our customer service office during normal business hours.

We accept Mastercard, Visa and Discover Card for debit and credit card transactions. These payments can also be made over the phone during regular business hours by calling (360) 834-2462.

We also offer Auto-Pay, a convenient way to pay your utility account. To enroll, a brief application is required, then on the due date of each utility bill, the amount due will be deducted automatically from your checking or savings account.

Due Date
Utility bills are sent at the end of odd-numbered months, and are due on the 10th of the following even-numbered month. Bills become delinquent if not paid by the 18th of that same even-numbered month. A late fee of 5%, minimum $14.00, will be assessed on past due accounts.

Payment Arrangements
If you receive a late notice and are unable to pay by the due date, please contact the Finance Department at (360) 834-2462 to make arrangements. Tenants must have the property owner call to make any extensions.

Disconnect
We prefer not to disconnect service; however, sometimes it becomes necessary. Before service is terminated, a notice will be sent to state our intent to discontinue service for non-payment. A door hanger placed at the property will provide an additional warning that payment must be made within 72 hours. There is a $17.00 fee for providing this 72-hour notice. If the service is terminated for nonpayment of a past due bill or failure to comply with a deferred payment arrangement, a disconnection fee of $35.00 will be assessed.

It is a violation to tamper with the meter for the purpose of turning water on or off. Water meters are the property of the City of Camas. An additional $40.00 will be charged for each violation.

Returned Check
If a check is returned for non-sufficient funds or on a closed account, a $30.00 fee will be charged to your account in addition to the original amount owing and any fees accrued as a result of the unpaid balance.


Finance 360-834-2462

Office Hours are 8:00 a.m. to 5:00 p.m.
Monday through Friday, excluding holidays

Emergency After-Hours Service is also Available
to handle Utility Emergencies. Call Sonitrol at 360-737-0592

616 NE 4th Avenue
Camas, Washington 98607

 

Contact Information

Account Information
360-834-2462

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